Privacy Policy
Cousins Lawn Maintenance LLC
Effective Date: July 1, 2026
Last Updated: July 2026
1. Introduction
Cousins Lawn Maintenance LLC ("Cousins Lawn," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or contact us about our services. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
By using our website at cousinslawn.com (the "Site"), you agree to the practices described in this policy. If you do not agree, please do not submit information through our Site.
2. Who We Are
Cousins Lawn Maintenance LLC is a licensed outdoor contractor providing lawn care, landscaping, excavation, drainage, fence installation, hauling and delivery, and commercial snow removal services throughout Warren and Hunterdon Counties in New Jersey and Northampton County in Pennsylvania.
Contact Information:
- Website: cousinslawn.com
- Phone: (908) 387-9267
- Email: Aaron@cousinslawn.com
- License NJ: NJHIC 13vh069 79600
- License PA: PAHIC 109034
- Service Area: Warren County NJ, Hunterdon County NJ, Northampton County PA
3. Information We Collect
We collect information in two ways: information you provide directly to us, and limited technical information collected automatically when you visit our Site.
3.1 Information You Provide
When you submit a contact or estimate request form on our Site, we collect the following:
- First and last name
- Phone number
- Email address
- City or town where service is requested
- Service type requested
- Any project details you choose to include in the message field
This information is used solely to respond to your request, prepare an estimate, or schedule a service call. We do not use it for any other purpose without your consent.
3.2 Information Collected Automatically
When you visit our Site, standard technical information is collected automatically. This may include:
- IP address (anonymized where possible)
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and approximate time spent on each page
- How you arrived at the Site (search engine, direct link, referral)
- Date and time of your visit
- General geographic region (state and country level — not your precise location)
This information is collected through standard web analytics tools and server logs. It is used in aggregate form to understand how visitors use our Site so we can improve its performance and content. It is not used to identify you individually.
3.3 Cookies
Our Site may use cookies — small text files stored on your device — to support basic Site functionality and anonymous traffic analysis. We do not use cookies to track your browsing activity across other websites or to serve you targeted advertising.
If you prefer not to accept cookies, you can adjust your browser settings to decline them. Basic Site functionality will not be affected.
4. How We Use Your Information
We use the information you provide for the following purposes only:
To respond to your inquiry. When you submit a contact form or estimate request, we use your contact information to reach out to you directly by phone or email. This is the primary use of everything we collect.
To prepare and deliver services. When you hire Cousins Lawn Maintenance for a project, the information you provide — including your address, service type, and project details — is used to complete and deliver the requested work.
To improve our Site. Anonymized analytics data helps us understand which pages and services visitors are most interested in, so we can improve how the Site serves future visitors.
To comply with legal requirements. We may retain certain records as required by New Jersey and Pennsylvania business, contracting, and licensing regulations.
We do not use your information for email marketing, automated follow-up campaigns, or any purpose beyond directly responding to your request and completing your service.
5. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only in the following limited circumstances:
5.1 Service Providers
We work with a small number of trusted technology vendors to operate our website. These include our web hosting provider, website maintenance provider (Bisson Creative, Bethlehem PA), and contact form platform. These providers access your information only to the extent necessary to operate the Site on our behalf and are not permitted to use it for any other purpose.
5.2 Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Cousins Lawn Maintenance, our clients, or others.
5.3 Business Transfers
In the unlikely event of a sale or transfer of Cousins Lawn Maintenance's business, your information may be included as part of that transaction. You will be notified of any such change.
6. Data Retention
We retain your information for as long as reasonably necessary to fulfill the purpose for which it was collected:
- Estimate requests and contact inquiries: retained for up to 2 years from the date of last contact, or for the duration of any resulting service relationship
- Active client records: retained for a minimum of 5 years in accordance with New Jersey and Pennsylvania business and contractor licensing requirements
- Anonymized analytics data: retained according to the default retention settings of the analytics platform in use (typically 14–26 months)
When information is no longer needed, we delete it or allow it to expire from our systems in the normal course of business.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Our website is secured with SSL/TLS encryption (HTTPS), meaning information you submit through our contact forms is encrypted in transit. Our hosting environment includes active security monitoring, malware scanning, and regular maintenance.
No method of online data transmission is 100% secure. While we work to protect your information using commercially reasonable standards, we cannot guarantee absolute security. We encourage you to avoid including sensitive financial or legal information in website contact forms.
8. Your Rights and Choices
8.1 Access, Correction, or Deletion
You may contact us at any time to ask what personal information we hold about you, to correct inaccuracies, or to request deletion. We will respond within 10 business days.
8.2 Opt Out of Follow-Up Contact
If we have contacted you following an estimate request and you prefer not to receive further outreach, simply let us know by phone or email and we will remove you from any future contact.
8.3 California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information in Section 11.
9. Children's Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will delete it promptly.
10. Third-Party Links
Our Site may occasionally include links to third-party websites — for example, supplier sites, review platforms, or local resources. We are not responsible for the privacy practices of those websites and encourage you to review their policies before submitting any personal information to them. This Privacy Policy applies only to information collected through cousinslawn.com.
11. Contact Us About This Policy
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Cousins Lawn Maintenance LLC
Stewartsville, NJ
- Phone: (908) 387-9267
- Email: Aaron@cousinslawn.com
- Website: cousinslawn.com
We will respond to all privacy-related inquiries within 10 business days.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make updates, we will revise the "Last Updated" date at the top of this page. We encourage you to review the policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the State of New Jersey, United States, without regard to conflict of law provisions. Any disputes arising under this policy shall be subject to the jurisdiction of the courts of the State of New Jersey.
Cousins Lawn Maintenance LLC — Stewartsville, NJ — cousinslawn.com — (908) 387-9267
This policy was last reviewed and updated in July 2026.